• hotline

    9319689655Whatsapp Customer Care:

  • Login

Website Exchange Policy

F Bzrr India OPC Pvt.Ltd. Buy Back - Exchange Policy for Customers / F Bzrr India OPC Pvt.Ltd. Independent Business Associate:

At F Bzrr India OPC Pvt.Ltd., it's our passion to ensure our highest quality of our products and ensure your satisfaction. However, at times even the best of our efforts doesn’t meet your desired expectations. If for any reason you are not completely satisfied with the product, you may return it within 30 days from the date of invoice of the product which should be notified within one week from purchase by either calling us at xxxxxxxxxx or email at support@shop.everythingfbzrr.com.

The refund policy is applicable only for products in saleable condition, and partially used products (not exceeding 30%) only if accompanied with an invoice. If at all a product is observed to have been intentionally damaged or misused the Returns warranty stands void. It is obligatory upon our Independent Business Associates and customers to exercise the Product Return & Refund Policy in fairness.

  1. If the product is in marketable** condition and is returned within 30 days of invoice date accompanied by the original invoice 5 % of the amount will be deducted towards handling charges and rest of the amount as refund will be given.
  2. If the product is in marketable** condition and is returned within 30 days of invoice date not accompanied by original invoice, then refund after deduction of GST* / Taxes levied will be and handling charges will be given.
  3. If the product is in Unmarketable*** condition and is returned within 30 days of invoice date refund value will be assessed by Returns officer and appropriate value will be given.

*GST (Goods & Services Tax)

**Marketable refers to products that are unopened and sealed.

***Unmarketable are products, which have been opened and seal broken.

Exchange

If you need to change the product you may need to have the original customer order receipt copy. Thereafter, the Customer / F Bzrr India OPC Pvt.Ltd. Independent Business Associate can exchange the products from the Company within 30 days from the date of invoice and must submit the following at the time of exchange and help us in our services:

  • Product Return Form
  • Copy of Purchase bill
  • Products in original packing and condition
  • New product should be of equal or higher value in price

Refunds

Once we have received your item we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item.In the event the return of a Product is duly accepted by F Bzrr India OPC Pvt.Ltd., the value of such Product, will be calculated as per Section A points no. 1, 2 & 3 and will be refunded to Customer / F Bzrr India OPC Pvt.Ltd. Independent Business Associate either to the bank account provided by the Customer / F Bzrr India OPC Pvt.Ltd. Independent Business Associate for such refund, or to the payment instrument of the customer / F Bzrr India OPC Pvt.Ltd. Independent Business Associate from which payment was made. F Bzrr India OPC Pvt.Ltd. shall have the sole discretion to determine the mode of reversal from the above options. No cash refunds under any circumstances will be made.


Shipping Cost

You will be responsible for paying your own shipping cost for returning your items. Shipping costs are non-refundable. In some exceptional cases, if the cost of the shipping is paid by the company the shipping cost of the return product will be deducted from the refund amount.


Cancellation of transaction / orders

• Cancellation by F Bzrr India OPC Pvt.Ltd.: There may be certain orders that F Bzrr India OPC Pvt.Ltd. is unable to accept and has the right to cancel such order. F Bzrr India OPC Pvt.Ltd. reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Customer / F Bzrr India OPC Pvt.Ltd. Independent Business Associate's order being cancelled include, without limitation, non-availability of the Product or quantities ordered. F Bzrr India OPC Pvt.Ltd. may also require additional verifications or information before processing any order. If Customer / F Bzrr India OPC Pvt.Ltd. Independent Business Associate's order is cancelled, after the payment has been processed, the said amount will be reversed / remitted to the Customer / F Bzrr India OPC Pvt.Ltd. Independent Business Associate either to the bank account provided for such reversal, or to the payment instrument from which payment was made. F Bzrr India OPC Pvt.Ltd. shall have the sole discretion to determine the mode of reversal from the above options.

• Cancellation by the Customer / F Bzrr India OPC Pvt.Ltd. Independent Business Associate: In case of request for order cancellation, F Bzrr India OPC Pvt.Ltd. reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if F Bzrr India OPC Pvt.Ltd. receives a cancellation notice and the order has not been processed, F Bzrr India OPC Pvt.Ltd. may cancel the order and refund the entire amount to Customer / F Bzrr India OPC Pvt.Ltd. Independent Business Associate within a reasonable period of time. F Bzrr India OPC Pvt.Ltd. will not be able to cancel orders that have already been processed. Customer / F Bzrr India OPC Pvt.Ltd. Independent Business Associate agree not to dispute the decision made by F Bzrr India OPC Pvt.Ltd. and accept F Bzrr India OPC Pvt.Ltd. decision regarding the cancellation.

• Set-off of any benefits availed by the F Bzrr India OPC Pvt.Ltd.: In case the F Bzrr India OPC Pvt.Ltd. Independent Business Associate has availed any benefit under any marketing or promotions provided by F Bzrr India OPC Pvt.Ltd. in relation to the Product for which the order has been cancelled by the Customer / F Bzrr India OPC Pvt.Ltd. Independent Business Associate or by F Bzrr India OPC Pvt.Ltd., F Bzrr India OPC Pvt.Ltd. Independent Business Associate agrees and authorizes F Bzrr India OPC Pvt.Ltd. to recover such benefits from the F Bzrr India OPC Pvt.Ltd. Independent Business Associate or set-off the same from any refunds to the F Bzrr India OPC Pvt.Ltd. Independent Business Associate.


Reference Notes:

  • The Customer / Independent Business Associate must return the product(s) to our head office personally or by courier. A specific form of return must be duly filled and signed by the customer and upline and must be sent along with the product to be return.
  • Period of return for products is calculated as the number of days from the Invoice Date, to the date of receipt at the F Bzrr India OPC Pvt.Ltd. Office.
  • Condition refers to the condition in which the stock is received back from the Customer / Independent Business Associate as a return. The product can be 'marketable' or 'unmarketable' depending on the condition of the returned stock as assessed by the Returns executive at F Bzrr India OPC Pvt.Ltd. Dispatch and Delivery office.
  • The Product Return Policy does not apply to open packs of literature and videos or other sales and marketing aids.
  • Total returns cannot exceed the quantity appearing on the Invoice.
  • BV / PV adjustment of Products returned shall be processed in the same Payout. Total BV / PV of the returned products will be deducted from the returning Independent Business Associate’s account and the sales benefits, incentives or bonuses shall be deducted from all respective beneficiaries and shall reflect in immediate next payout.
  • If customers return products directly to F Bzrr India OPC Pvt.Ltd., BV / PV adjustment shall be done from Independent Business Associate’s payout & any excess amount paid shall be recoverable from the Independent Business Associate.
  • The customer / Independent Business Associate who has returned a particular product shall not be entitled for return of a repurchase within 30 days of return date of the same product for a period of 30 days from repurchase invoice date.
  • The return process of a Product may be subject to additional terms & conditions depending on the nature and category of the Product. Any such additional terms may be specified on the Website shop.everythingfbzrr.com or be intimated by F Bzrr India OPC Pvt.Ltd. at the time of purchase of the Product.

Cooling Off:

Should a new Independent Business Associate choose to terminate the Contract and exit the business during first 30 days of joining, he / she will be able to return all the Products and get full refund (as per refund policy).